Your Gift Card may not be working for the following reasons:
It has a $0 balance.
It can’t be redeemed outside of the United States or non-TravisMathew owned Retail location
However, if these reasons don't pertain to you and you are still running into issue, please contact contacting our Online Customer Service team at onlinesupport@travismathew.com or by calling 1-877-969-1952.